Michael Wood is a Professional Services Director at Messagepoint, leading a team of specialists in the Customer Communications Management (CCM) industry. They are dedicated to enhancing customer engagement through AI-powered technology solutions. Prior to this role, Michael served as a Founding Partner at Ironwood CCM, where they developed secure software solutions and implemented innovative programming practices. Their extensive background includes experience as a Principal Solution Architect at Precisely, recognized for driving top billable revenue and customer satisfaction. Michael's career has been marked by a commitment to delivering secure and effective solutions across various sectors including Health Care, Financial Services, and Government.
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