Stephen Ball

Stephen Ball is an experienced professional in the field of information systems and customer service. Currently serving as Service Desk Manager and Team Leader at the Met Office since October 2012, Stephen leads an award-winning customer services team and has previously worked as a 24/7 Weather Desk Advisor, providing first-line weather support and IT helpdesk services. Prior experience includes roles as a ContactPoint Data Administrator at Devon County Council, where Stephen contributed to the development of a safeguarding system, and as a Software Consultant at Tharstern, focusing on customer support and training. Additionally, an extensive tenure as Information Systems Manager at William Pollards involved overseeing IT integration and digital production processes. Stephen holds a Bachelor of Science in Business Information Systems from the University of Wolverhampton and a Certificate in Management from Loughborough University.