Anitha Aravind has a robust career in customer support and account management, spanning over two decades. Anitha served as Customer Support Manager at Cengage Learning from July 2007 to July 2009 and later took on the role of Technical Support Engineer at Kana Communications from June 1999 to February 2002. In subsequent positions, Anitha held various roles at Ooyala, including Manager of Technical Support and Sr. Director of Global Customer Services. Anitha also worked as an Implementation Manager at iSqFt and served as an Advisor to Startups in Customer Success/Services in 2018. Anitha's recent positions at Meta include Global Head of Technical Account Management & Premium Support and Global Head of Enterprise Support, overseeing support for Business AI and messaging products, complemented by the role of Head of Customer Success at Aisera from January 2019 to December 2020.
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