Basak Dogruoglu is an accomplished professional with a strong background in risk investigation, project management, and customer journey design. With experience at Meta in both senior roles, including Senior Global Risk Investigator and currently as Sr. Program Manager, Area Lead, Basak has been instrumental in developing global strategies for client support and optimizing client resolution processes. Previous positions at Facebook as an Operations Project Manager involved launching proactive detection mechanisms to enhance operational excellence. Experience at Samsung Electronics and PepsiCo included market analysis and implementing innovative tools to drive sales and improve category management. Basak holds a Bachelor's degree in Industrial Engineering from Sabanci University and a Science Diploma from Robert College.
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