Bernard Chou is an experienced professional specializing in operations management within Trust and Safety environments. With a comprehensive background that includes roles at Airbnb, FedEx, Meta, and Twitter, Bernard has demonstrated expertise in guiding teams through complex case reviews, managing performance metrics, and enforcing policy decisions related to risk identification. Bernard's work spans crisis response and direct oversight of legal policy operations, ensuring compliance with regulations and responsiveness to urgent legal requests. Bernard holds a degree in Business Management with a focus on Finance and Human Resources from the Royal Melbourne Institute of Technology, as well as a Diploma in Info-communications from Temasek Polytechnic. Currently, Bernard is freelancing, providing valuable insights and support to various organizations.
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