Crystal Jones, MLS, CRCM, has a robust background in compliance and customer service across prominent financial institutions. Beginning as a Senior Customer Service Representative at The Washington Trust Company from August 2010 to October 2012, Crystal progressed to roles such as Regulatory Compliance Analyst II and Anti-Money Laundering Analyst at Santander Bank, N.A. From November 2013 to January 2016, followed by a role as Vice President-Consumer Compliance Specialist at Morgan Stanley until May 2020. Crystal continued to elevate professional expertise at Citi as Vice President-Compliance Operations and Technology Product Officer in the Private Bank from May 2020 to March 2022, and currently serves as Global Compliance Programs Manager at Meta since March 2022. Crystal's educational accomplishments include a BA in Political Science and Sociology from Colgate University and a Master's degree in Legal Studies with a focus on Financial Compliance from Northeastern University.
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