Danny Castro is an experienced audio-visual and IT support technician with a background in prestigious companies such as Microsoft, Facebook, and Meta. At Microsoft, Danny managed audiovisual equipment and ensured holistic meeting experiences. While at Facebook, responsibilities included inspecting over 30 rooms daily, troubleshooting video and audio equipment, and implementing inventory management procedures. Currently serving at the Equity in Education Coalition, Danny engages with website visitors to address FAQs and technical issues, while also documenting customer assistance through ticketing systems. Danny holds a degree in Information Technology from Year Up, completed in 2018.
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