Eric Rodriguez

Eric Rodriguez has a diverse background in technology and customer support, beginning with a Bachelor of Arts in Psychology from Queens College. Eric's professional journey includes roles at Aeropostale, Inc. as a Brand Expert, and adidas as a Sales Specialist, where a strong emphasis on customer engagement and product knowledge was essential. Transitioning into technology, Eric served as a Helpdesk Technician at Facebook from September 2017 to July 2023 and briefly at Milestone Technologies, Inc. In January 2023, Eric advanced to the role of Enterprise Support Engineer at Meta. Additionally, Eric's experience at Apple encompassed mentoring and working as a Genius, focusing on troubleshooting and customer issue resolution, showcasing a blend of technical expertise and interpersonal skills.