Forrest James has over a decade of experience in the IT and cybersecurity fields. Beginning a career as a Business Technology Expert at Support.com, Forrest advanced to the role of Solutions Center Supervisor, focusing on employee training and productivity monitoring. Moving on to Milestone Technologies, Inc., as a Senior Helpdesk Technician, responsibilities included remote IT support and alert monitoring. From October 2017 to October 2021, Forrest served as an Enterprise Support Technician at Meta, providing field IT support for Bay Area offices. Currently, in the position of Cyber Security Analyst at Meta, Forrest leads security incident response initiatives and develops strategies for improving the organization's response to security events.
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