Ian O'Brien has a robust background in responsible gambling and operational management, currently serving as a Board Member at HUGG since January 2025 and as a Manager in Global Response Operations at Meta since April 2022, where Ian leads a team focused on user safety across various platforms. Prior experience includes roles at Paddy Power Betfair from July 2015 to January 2018, where Ian contributed significantly as a Responsible Gambling Analyst and a Safer Gambling Operations Manager, implementing risk mitigation processes and managing large teams. Ian started the career at PaddyPower as a Customer Support Specialist, progressing through various positions, including Escalation Manager and Responsible Gambling Executive. Ian holds a Master's degree in Economics from University College Dublin, awarded in 2012.
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