James Hendricks is a seasoned technology leader with significant experience in software engineering and business messaging. As a Software Engineering Director at Meta from June 2018 to May 2023, James led the Business Messaging Platform, overseeing critical developments for WhatsApp, Messenger, and Instagram APIs. Notably, James transformed WhatsApp's Business Engineering, establishing a thriving team and product that gained recognition as a strategic focus area for Meta. Prior to this role, James contributed to Google as a tech lead in core storage and cloud infrastructure and earned a PhD in Computer Science from Carnegie Mellon University, building a strong foundation in both academic research and industry innovation.
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