Jamie Goodell is an experienced professional specializing in onboarding, training, and operations within prestigious organizations. Jamie served as a New Hire Onboarding Coordinator at Facebook from September 2018 to October 2020, focusing on enhancing employee integration. Prior roles at Apple included Training Administrator, Market Team Trainer, and Operations Specialist, where responsibilities spanned from coordinating training for over 800 employees to managing payroll and facilitating new hire onboarding across multiple locations. Currently, as Service Experience Lead at Meta, Jamie prioritizes customer experience within the Helpdesk team. Jamie holds a Bachelor of Science in Psychology from the State University of New York at Albany and a Graduate Certificate in Human Resource Management from SUNY Empire State College.
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