Jay Aoun is a skilled technology professional with extensive experience in technical support and network engineering. From April 2021 to March 2024, Jay served as a Senior Technical Support Analyst at Orderbot Software Inc. Currently, Jay is employed at Meta as an HCLTech / DC Network Engineer II and previously held the position of HCLTech / DC Technical Lead. Between March 2024 and June 2024, Jay worked as a DC Technician at Microsoft, focusing on server troubleshooting and maintenance. Prior experience includes serving as a Sr. FTTx NOC Engineer at Serta from June 2018 to May 2021, where responsibilities included monitoring FTTx networks for performance issues, and as a Sr. Technical Specialist at Huawei Technologies from February 2013 to August 2015. Jay holds a Bachelor's degree in Management Information Systems from Lebanese University - Faculty of Sciences, obtained between 2007 and 2010.
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