Jay Martinez possesses extensive experience in technical support, system administration, and project management across various notable companies. At Luxer One, Jay served as the Lead Technical Support Specialist, where responsibilities included creating a comprehensive training guide and addressing critical client escalations. As a System Administrator at ArangoDB, Jay built monitoring infrastructure and developed cloud-native architectures. Prior experiences include modernizing IT systems at VCA Animal Hospitals and supporting users at Modesto Junior College. Jay also held roles at Google as a Tech Rover, managing server builds and project timelines, and recently worked at Meta in Specialized Enforcement Global Response Ops and as a Technical Project Manager.
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