Jay Yen is an accomplished professional with diverse experience in operations management and engineering. As an MBA Candidate at HEC Paris (January 2022 - June 2023), Jay achieved a GPA of 3.8/4. In the role of Global Operations Lead at TrustLab (December 2023 - March 2024), Jay successfully reduced operational costs by 60% through strategic collaboration and contract negotiation. Previous roles include Production Engineer at Westlake Chemical, where Jay managed significant projects with multimillion-dollar budgets, and Business Incident Response Specialist at Meta, where Jay led initiatives in content moderation and operational efficiency. Additionally, experiences as a Webmaster and Communication Coach at Rice University underline Jay's strong communication and technical skills.
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