Jeff W. is an experienced technical support and service desk professional with a diverse background spanning over two decades in the IT and telecommunications industry. Starting as a Network Configuration Specialist at Rogers High School in 2003, Jeff has held various roles including Technical Support Representative at Acer America Corp., Tier 2 Technical Support for AT&T, and Technical Support Specialist for Convergys. Additionally, Jeff has served as a Service Desk Technician at Reece USA, Help Desk Analyst at Collabera Inc., and Datacenter Technician at Meta. With ownership of The CompuGeek Computer Repair, Jeff demonstrates a strong capability in troubleshooting, customer service, and technical problem-solving across multiple platforms and technologies.
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