Jiwon (Joelle) Shin is an experienced professional with diverse roles in customer service, marketing, and management. Start in customer service as a Brand Representative at Gap Inc./Banana Republic, followed by significant leadership positions within Kappa Phi Lambda Sorority, Inc., including President, overseeing operational management for over 25 members. Experience as a Social Media Marketing Intern at 10 Magazine Korea involved managing engagement and content creation across multiple platforms. Jiwon's role as Account Manager at J Bridge Marketing Company and currently at Meta demonstrates proficiency in digital marketing and campaign management, while also previously working as a Barista at Starbucks, where customer service skills were further developed. Jiwon holds a Bachelor's Degree in Industrial and Organizational Psychology and Communication from the University of Illinois at Urbana-Champaign, complementing high school education with an International Baccalaureate Diploma.
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