John Macapagal possesses a diverse background in user experience research operations and program management, with experience across various prominent companies. Macapagal began the career at FactSet as an Operations Research Analyst and further developed skills in market research and operations through internships at The Bistro Group and Powershift Group. After serving as a Test Scorer at Data Recognition Corporation, Macapagal enhanced expertise at Facebook and Google, focusing on ads risk analysis and UX research operations, respectively. Macapagal's most recent positions include Senior UX Research Operations Strategist at Red Hat and Senior Global UX ResearchOps at Meta, where responsibilities centered on optimizing research workflows and facilitating operational transitions. Macapagal earned a Bachelor of Science in Marketing from De La Salle University.
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