John Sturm possesses extensive experience in customer experience management and program operations across various leading technology companies. Notable roles include serving as Director of Post-Sales Operations at Meta Reality Labs and Senior IT Program Manager at JS Consulting, along with a strategic leadership position at UnitedHealth Group, overseeing customer experience technologies. Sturm's background includes consulting at Microsoft, T-Mobile, Adventis, and British Telecom, with a strong focus on process improvement and operational management, exemplified by leading a $24 million redesign project at Washington Mutual. Currently, John holds the role of Sr. Director at Meta and serves as a Board Advisor at Mandela Legacy.
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