Joseph Gamboa is an experienced IT professional with a strong background in customer support and technical sales. Previously a top-performing Computer Sales Associate at Circuit City, Joseph excelled in upselling and customer service. At Apple, multiple roles allowed for extensive technical expertise in Mac products and customer engagement strategies. Currently serving as an Enterprise Support Tech at Meta, Joseph manages a large ticket volume while collaborating with engineering teams and providing white-glove support for executives. Proficient in troubleshooting various operating systems and utilizing automation tools, Joseph focuses on enhancing user experience and streamlining IT processes.
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