Josh Webster is an experienced professional in payment operations and technical support management, currently serving as Senior Manager of Payment Operations at Meta since March 2023. Previously, Josh held the position of Payment Operations Manager at Meta from August 2021 to March 2023, leading Customer Support Design teams to enhance payment product experiences. Prior to Meta, Josh was Head of Integrations and Developer Support at Global Payments, playing a pivotal role in the UK&I Customer Success leadership team, and holds significant experience as Head of Service Delivery, overseeing large technical support teams across multiple regions. Earlier roles at Realex Payments included Technical Operations Team Lead and Integration and Support Analyst, focusing on customer service quality and issue resolution. Josh's educational background includes a Bachelor of Science in Computer Science from University College Dublin and a Leaving Certificate from Templeogue College.
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