Katie Brewer has a diverse background in technology and customer support, with relevant experience at Facebook and Meta, where roles included Engagement Resident and currently, Enterprise Support Technician. At Facebook, key achievements involved completing 50 technical support tasks weekly, facilitating virtual onboarding sessions for new hires, and significantly reducing a backlog of open cases. Prior experience includes participating in a one-year career development program with Year Up New York | New Jersey, where Katie accrued over 200 hours of hands-on IT training and demonstrated leadership as an Operations Manager. Previous roles include Cashier and Line Cook at Endless Summer and Cashier Manager at Village Barn, where responsibilities focused on customer service, employee training, and daily financial operations management. Education includes attendance at Hunter College from 2014 to 2016.
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