Kyle Mercer has a diverse background in technology and customer support, with experience spanning multiple roles and companies. Early career contributions include an internship as a Software Engineer at Schweitzer Engineering Laboratories and a position as a Customer Advocacy and Exceptions Management analyst at TEKsystems. Subsequent roles include seasonal employment as a Warehouse Team Member at Amazon and an apprenticeship with Meta, culminating in positions as an Apprentice Systems Tech and Enterprise Systems Engineer. Kyle also gained experience as an IT intern at Everett Community College. Education includes a Computer Engineering degree from Washington State University and an Associate of Technical Arts in Information Technology from Everett Community College.
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