Lindsay Howard

Lindsay Howard has a diverse background in customer strategy, project management, and operations across numerous industries. Experience includes roles as Field Hockey Team Manager and Office Assistant at Denison University, ESPN Account Coordinator and Project Manager at Paragon Marketing Group, and various positions in project management at Digitas and DigitasLBi_US. Lindsay's notable achievements as Director of Customer Experience Strategy & Operations at DoorDash involved reducing customer churn, improving customer satisfaction metrics, and scaling a support team. Additionally, Lindsay has worked as an MBA Consultant at Plan International and is currently employed at Meta as a Post-Sales Operations Strategy professional. Educational qualifications include an MBA from the University of Michigan and a BA in Economics, Mathematics, and Communications from Denison University.