Lisa McDermott has extensive experience in human resources, notably serving as an HR Operations Manager at MSD from November 2016 to August 2021, where responsibilities included managing vendor teams, resolving service issues, and driving continuous improvement initiatives. Prior roles include HR Insight Specialist at MSD, HR Change Management Coordinator at Telefónica, and Global HR Service Excellence Manager at Meta. Lisa's background also includes project management experience as an HR Technology Project Lead at ICON plc and instructional roles at IADT. Educational qualifications include a BSc (Hons) in Psychology, a Master's in Research, and a Diploma in Human Resource Management, all attained from reputable institutions.
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