Marco Ip is an experienced professional in operations and project management, with a background in account management, customer service, and program optimization. Marco has held positions at notable companies such as McCann Cathay Pacific, where work on the award-winning CX Hong Kong 7s 2014 campaign was managed, and Stuart, where leadership in city expansion and process improvement initiatives occurred. Further roles at Uber involved enhancing courier operations and efficiency, while positions at GRANA and MTR Corporation Ltd. focused on customer service and administrative support. Currently, Marco serves as Project Manager for Problem Integrity Operations at Meta, after a recent stint as Program Manager at Amazon. Marco holds a Bachelor of Business Administration in Wealth Management from The University of Hong Kong.
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