Marcus Tatum possesses a diverse professional background with significant experience in quality assurance, data analysis, and customer support. Currently serving as a QA Specialist & Data Annotator at Mercor and an AI Quality Operations Analyst III at Meta, Marcus oversees vendor performance and supports process optimization through data analysis and visualization. Previously, roles included CX Quality Assurance Manager at Novo, where data analysis and business insights were key responsibilities, and Customer Support Representative at UNIBET. Additional experience includes team operations at Philadelphia Union and church planting efforts with Reliant Mission. Marcus holds a Bachelor of Science degree in Sport Management from Drexel University.
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