Mark Silence has a diverse background in technical support and systems administration, with extensive experience in cloud services and Linux environments. Mark's roles have included Level 3 Technical Support Engineer at Splunk and Microsoft, and SiteOps Data Center Product Operations Engineer at Meta, demonstrating expertise in managing complex systems and coordinating with multiple teams to resolve issues. Previous positions include Chief of Operations at Lifesprings Church, where Mark oversaw media technology, and various engineering roles at Rackspace, specializing in cloud-related support and operations. Mark's career reflects a strong commitment to improving system performance and enhancing team productivity through training and procedural implementations.
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