Michael Nguyen possesses extensive experience in customer service and digital media marketing. From February 2013 to July 2021, Michael served as a Lead Accounts Representative at Sitel Teleservices Canada, Inc. (Foundever), where skills included effective communication, troubleshooting, attention to detail, and proficiency in various administrative functions such as billing, collections, and technical assistance. Since September 2022, Michael has been a Digital Media Marketing and Sales Manager at Meta, focusing on digital and social media advertising solutions, as well as optimizing marketing strategies to achieve business KPI targets.
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