Molly B. has extensive experience in managing escalations and data operations across various technology and retail sectors. At Instacart, Molly served as an Executive Escalations Specialist from February 2021 to August 2023, resolving sensitive issues related to Legal, Retailer, Trust & Safety, and Financial matters while supporting the CEO and executive team in fostering partnerships with major grocery chains. Currently, as a Data Label Analyst in Product Data Operations at Meta since August 2024, Molly focuses on reviewing and structuring datasets for machine learning models to enhance product and advertising performance. Previously, Molly worked at Lyft as a Critical Communications Specialist, handling urgent escalations and implementing communication strategies during crises. Molly holds a Bachelor's degree in Computer Science from the University of the People and a Bachelor's degree in Communications Arts with a focus on Digital Media Studies and Journalism from Lee University.
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