Nathan Wong is an experienced Enterprise Support Tech currently working at Meta since October 2019, providing comprehensive Helpdesk support across various platforms and collaborating with cross-functional teams, particularly in security. Nathan has a proven track record of troubleshooting software issues, managing IT requests through proprietary systems, and mentoring new team members while maintaining high customer satisfaction scores. Previous roles include positions at Fry's Electronics, Vista Entertainment Solutions, Best Buy, AppOnboard, and Apple, where Nathan contributed to customer support, technical training, and system administration. Educational qualifications include a Bachelor of Science in Business Administration with a focus on Computer Information Systems from California State Polytechnic University-Pomona.
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