Owen Ma, PhD, has extensive experience in data science, particularly in areas such as fraud detection, risk management, and optimization. With a career that includes positions as Data Scientist and Principal Data Scientist at Verizon, and recent roles at Walgreens and Cisco, Owen has led projects involving chatbot development, predictive analysis, and staffing strategies. Academic credentials include a Bachelor of Applied Science in Mechanical Engineering from Shanghai Jiao Tong University, multiple master's degrees in Supply Chain Management, Computer Science, and Statistics from the University of Texas at Dallas, and a PhD in Operations Management. Owen's research focuses on mathematical optimization and statistical modeling, aiming to understand and predict human behavior in various business contexts.
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