Raquel Mello is a seasoned professional in strategy and technical operations, currently serving as a Senior Leader at Meta since October 2020, where responsibility includes leading the Customer Experience Operations Group and establishing the Project Management Office with expertise in Lean Six-Sigma and Agile methodologies. Previously, Raquel held multiple roles at Google from 2014 to 2015, including Lead Technical Program Manager for the Google Play Store, where policies were developed to enhance user safety and satisfaction, and as Manager of Technical Program Management for YouTube, overseeing a significant international rollout of the YouTube App for Kids. Raquel's early career at Google also involved driving the launch of the Dynamic Remarketing Advertising Product Operations Group. Educational achievements include a Bachelor's degree in Advertising from PUC-RJ and an Executive Certificate in Leadership and Communications from Harvard University.
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