Renee Jones

Renee Jones, Ph.D., is an accomplished human factors engineer and researcher with extensive experience in enhancing digital user experiences and promoting data security within healthcare and educational contexts. Currently, at Texas A&M AgriLife, Renee tracks project progress on digital infrastructure improvements and resolves customer support issues while designing impactful website surveys that have significantly increased stakeholder revenue. With a strong background in employing qualitative methods and analytical tools at organizations like Spectrum Software Technology, Duke University, and Meta, Renee has focused on AI training datasets, user experience improvements, and facilitating system-wide interventions. Notable achievements include leading significant increases in customer retention, enhancing research participation, and improving user satisfaction scores through effective communication and data-driven strategies.