Richard Jigba

Enterprise Support Tech (IC2)

Richard Jigba has a diverse background in both operational and technical roles, beginning with experience as a Package Handler at Amazon in 2017. Following this, Richard took on the role of Staffing Administrator, effectively managing hiring events and guiding applicants through the recruitment process. At HSSG INC, Richard served as a Brand Ambassador, ensuring product availability and maintaining sanitary demo conditions. Richard further developed technical skills at Meta, progressing from an Enterprise Support Tech Intern to an Enterprise Support Tech (IC3) position, where significant contributions included closing over 2,000 help desk tickets and creating extensive troubleshooting playbooks. Additionally, Richard worked as a Merchandiser for Game Changer, planning merchandising strategies and analyzing sales trends. Richard holds some college experience from California State University - East Bay and a degree in Information Technology from Year Up.

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