Rob Kerins has extensive experience in operational management and team leadership within prominent companies, including Facebook and eBay. As a Vendor Manager at Facebook from March 2019 to March 2022, Rob oversaw service delivery and strategy execution. Prior to that, Rob served as a Partner Manager and Team Manager at eBay, leading multiple teams across customer service and claims escalations, focusing on coaching and development in a target-driven environment. Currently, Rob is a Manager in Supply Planning at Meta. Earlier in Rob's career, experiences included an Operations Manager role at Sitel, managing a substantial team of customer service agents. Rob holds a QQI NFQ level 7 Certificate in Process Engineering from SQT Training Ltd.
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