Samir Das

Samir Das has a diverse background in customer support, training, and team leadership, with experience spanning over 15 years in various industries. Samir began as a Customer Care Executive at Kankei Relationship Marketing Services Pvt. Ltd., providing customer support for Vodafone, before moving to Standard Chartered Bank as a Customer Satisfaction Officer. In subsequent roles at Wipro and HSBC InvestDirect, Samir honed skills in performance improvement and team management. Samir's expertise in training was further developed at Regalix and TDCX, where leadership in Google Ads training initiatives across multiple Asian markets was a key focus. Currently, Samir serves as a Global Training Program Manager at Meta, showcasing a strong track record in managing high-performing teams and enhancing customer experiences through effective training and support strategies.