Sandy L. is a professional with experience in user experience design, business process improvement, and social media analytics. Recently serving as a Business Process Fellow at the University of California, San Francisco, Sandy led user interviews to enhance fellowship programs, collaborated on user guides for a contract lifecycle management system, and provided efficient help desk support. While previously a UX Design Fellow, Sandy created high-fidelity mockups and conducted product training to improve stakeholder understanding and user experience. Additional roles include Social Media Analyst at Holiday Channel, where content strategies significantly increased brand engagement, and Web Development Intern at Thaddeus Resource Center, improving website management through effective content strategies. Sandy holds a Bachelor of Science in Psychology from UC Irvine. Current role as a Research Assistant is at Meta.
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