Meta
Seran Chen is a seasoned UX research leader currently serving as Vice President and Head of Reality Labs UX Research at Meta, where responsibilities include overseeing the UX Research and Content Design for a diverse range of products such as Meta Quest, Ray Ban Meta, Workplace, Avatars, and Horizon. Previously, Seran held positions at Meta including Director of Reality Labs UX Research and Director of Facebook Business Platform UX Research, contributing to notable products like Oculus Rift and Facebook Pages. Before joining Meta, Seran was the Senior Director of Consumer Insights at KIXEYE, where a Consumer Insights team was established to enhance user experiences in gaming. Consulting expertise was built through a successful career, founding Seran Chen Consulting and serving various high-profile clients, alongside work at Gingerworks, MRM Worldwide, A.T. Kearney, and an internship at J.P. Morgan. Seran Chen holds a BBA in Business Administration and Management from the University of Michigan - Stephen M. Ross School of Business.
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Meta
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Meta’s mission is to give people the power to build community and bring the world closer together. Formerly known as Facebook, Meta is now the parent company of Facebook, WhatsApp, Instagram, Messenger, and Reality Labs. Billions of users around the world use Meta apps and products to connect with others, find communities, and grow businesses. Facebook was founded in 2004, initially as a community for colleges and universities. It has since grown into a global platform with features including the News Feed, Stories, Groups, Watch, Marketplace, Reels, Dating, all aimed at helping people share life's moments and discuss what's happening, nurture and build relationships, discover and connect to interests, and create economic opportunity. Instagram was acquired by Facebook in 2012. Instagram Feed, Stories, Reels, Video, Live, Shops, and messaging are places where people and creators can express themselves and push culture forward through photos, video, and private messaging, and connect with and shop from their favorite businesses. Meta has two messaging apps: Messenger and WhatApp. Messenger allows chat, audio and video calls, and Rooms, while WhatsApp is best known as a secure messaging application facilitating private communication. More recently, Meta has moved into the augmented virtual reality space with Reality Labs. Meta Quest lets people defydistance with cutting-edge VR hardware, software, and content. Facebook Portal video calling devices help friends and families stay connected andshare the moments that matter in meaningful ways.