Smael Phelipe is a skilled professional currently serving as Team Manager for the Subject Matter Experts (SME) team at Atento for the Meta Ads platform in Latin America. Responsibilities include leading a team to ensure operational support and issue resolution while meeting performance KPIs. Previous experience includes roles such as Subject Matter Expert at Meta, where Smael provided bilingual support, trained agents, and collaborated with global support teams. Early career highlights feature legal internships and project management in environmental services. Smael holds a Bachelor's degree in Law from Faculdades Metropolitanas Unidas, and is pursuing a postgraduate degree in Digital Law and Compliance while maintaining advanced proficiency in English.
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