Victoria H.

Victoria H. has over two decades of experience in client relations, product management, and operations across several prominent companies. Starting as a Client Relations Supervisor at Bell Canada, Victoria managed customer escalations and led a front-line team, contributing to improved satisfaction. Transitioning to product management at Bell Interactive, responsibilities included overseeing the Bell Internet flagship product and digital content optimization. A Senior Manager at Bell, Victoria demonstrated expertise in operations, project management, and user experience across various digital platforms. Currently, as Contact Center Operations Manager at AutoShack and an Official Meta Partner at Meta, Victoria leads contact center operations and develops immersive VR experiences for brands. Victoria holds an MBA from the Illinois Institute of Technology and a degree in Business, Management, Marketing, and Related Support Services from the International Career Institute.