Vu Doan

Vu Doan has extensive experience in operations and management within technology and business support environments. Notable roles include serving as SMB North America Operations Manager at Facebook, where responsibilities included building and managing a team focused on operational excellence and process improvement. Currently, Vu Doan holds the position of Small Business Group Manager for Global Client Experience and Quality at Meta, responsible for enhancing client experiences and driving quality initiatives. Previous experience includes various management and engineering roles at National Instruments, where contributions spanned technical marketing, product support, and community engagement, leading to significant improvements in user experience and operational effectiveness.