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Rory Hoffman

Sr. Technical Services Engineer at MetaSource

Rory Hoffman's work experience begins in 2015, where they worked at Jet.com. Their first role was as a Member Services representative, where they provided email and phone support to assist customers with their inquiries. After that, Rory worked as an Order Verification Specialist, responsible for researching and analyzing data to resume or cancel held orders. In 2017, they transitioned to the role of Retail Partner Operations and Integration, where they assisted merchants with their issues and supported internal groups in resolving merchant-related problems. In 2018, Rory joined MetaSource as a Technical Services Engineer, troubleshooting and solving software issues for customers and resellers. They later progressed to the position of Sr. Technical Services Engineer at the same company, where they continued to troubleshoot software issues and executed test scripts.

Rory Hoffman obtained a high school diploma from South Pointe Highschool in 2007. In terms of additional certifications, Rory acquired the following:

- Kofax Transformation 6 certification from Kofax in November 2018.

- Active Directory & Group Policy Lab certification from Udemy in January 2018.

- CompTIA A+ Certification 901. The Total Course certification from Udemy in January 2018.

- Microsoft Excel - Data Analysis with Excel Pivot Tables certification from Udemy in December 2017.

- The Complete SQL Bootcamp certification from Udemy in December 2017.

- Introduction to Statistics certification from Udemy in November 2017.

Links

Timeline

  • Sr. Technical Services Engineer

    January, 2022 - present

  • Technical Services Engineer

    October, 2018