Jonathon Sousa

Jonathan Sousa is a seasoned professional with extensive experience in customer success and venture capital. Currently serving as Managing Partner at Portage since January 2023, Jonathan advises startups focused on customer experience, working with clients ranging from Seed to Series C stages, including Boundless and SignalAI. Jonathan's roles as Venture Partner at Kfund and part of the Operator Network at Lightspeed Venture Partners emphasize a commitment to supporting entrepreneurial growth. Previous positions include Director of Customer Experience at Loom, Expert in Residence at First Round Capital, and various leadership roles in customer success across companies like Finix, Scoop Technologies, Dropbox, and Birst. Jonathan holds a BA in Political Science from Davidson College.