Kellyn Loftus is an experienced professional in client success and customer engagement, currently serving as the Director of Client Success at Metergy Solutions since September 2025. Previously, Kellyn held leadership roles at Sourcemap as Customer Success Director and Senior Customer Success Manager, where expertise in supply chain technology was leveraged to enhance customer experience. Career highlights include significant achievements at Persado as Customer Success Director, driving 133% net revenue retention for a Fortune 50 customer through strategic governance and customer engagement. Other experience spans various roles in customer success and business development at companies including BounceX, NewsCred, Change.org, and several design and construction firms. Kellyn holds a Bachelor of Arts with Honors in International Politics and French from The University of Manchester and a Certificate of Advanced French Language from Cours de Civilisation Francaise de la Sorbonne.
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