Smit Patel

Senior Support Specialist at Method:CRM

Smit Patel has a diverse work experience, starting in 2016 as a Help Desk Support Specialist at Jay Ambe IT Solutions. In this role, they installed and configured software and network components, maintained knowledge of company products and services, and resolved service requests.

In 2019, Smit worked as a Graphic Designer and Marketing professional at Movia. Smit designed graphics and templates for advertising campaigns and tracked keywords and URLs for SEO ratings.

In 2020, Smit became a Store Manager at BarBurrito Restaurants Inc. Smit conducted meetings, assigned tasks, ensured compliance with food safety procedures, and provided training and development to employees.

Currently, since 2021, Smit is working as a Support Specialist at Method:CRM. Smit coordinates customers' concerns, troubleshoots and resolves software issues, and documents tickets for the development team.

Overall, Smit has demonstrated a range of skills and experiences in IT support, graphic design, marketing, and customer support throughout their career.

Smit Patel completed their education in a chronological manner, starting with their Bachelor of Computer Application (BCA) degree in Information Technology from Sardar Patel University. Smit attended this institution from 2014 to 2017.

Later, in 2018 and 2019, Smit pursued a Post Graduate Diploma in Web Design and Development from Lambton College.

In addition to their formal education, Smit also obtained the certification in Customer Service Leadership from LinkedIn in June 2020.

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