Benjamin Grose

Benjamin Grose is a seasoned professional in service design and user experience, currently serving as the Head of Service Design at Methods since August 2017, where leadership involves overseeing a talented design team. Previously, Grose held roles as a UX & Service Design Lead, focusing on problem-solving for government through innovative design methodologies. Additional experience includes positions as a Strategist at PHANTOM and UX Strategist at Google, alongside consultancy roles at Reading Room. Grose's career began in retail as a Bookseller at Waterstones and later as an Inventory Clerk at Keystone Inventories. Grose is also a prolific writer, working as a Novelist and Screenwriter since 2002. Academic credentials include a Master's degree in Creative Writing from Bath Spa University, obtained between 2008 and 2012.