Sandeep Narula is currently a Sr. Manager in Quality at MetLife, where they lead a Quality Assurance CoE team, driving strategic initiatives such as QA automation and the establishment of quality organizations for new sites. Previously, Sandeep held the position of Manager at MetLife from 2016 to 2023 and served as a Unit Manager from 2014 to 2016. Their extensive career also includes roles in quality leadership at HCL BPO and Tech Mahindra between 2003 and 2011. Throughout their career, Sandeep has focused on process adherence, effective reporting systems, and team development.
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