Sumit Arora is a seasoned professional with over 23 years of experience in the services industry, notably in the shared services and offshoring sector. They have held prominent leadership roles at esteemed organizations such as GE Capital, Genpact, and MetLife Global Shared Services, where they excelled in operations, transitions, and business excellence. Sumit contributed significantly to the transitions of over 300 full-time equivalents in life, retirement, and property and casualty businesses and led numerous successful six sigma and transformational projects. Currently, Sumit serves as a Senior Director at MetLife, overseeing transitions and strategic planning while maintaining a commitment to stakeholder engagement and continuous improvement. They hold an FLMI certification and are a Six Sigma Black Belt.
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