Metro Assist, established in 1986, has a 36-year history of delivering services to vulnerable individuals, families and communities, providing migrant and refugee settlement assistance, family and early intervention services, financial hardship support, tenant advocacy and broader community development.

Our service area includes Canterbury-Bankstown, Inner West, Burwood, Canada Bay and Strathfield Local Government Areas (LGA) with some services extending to support people across a broader area. A key strength of our organisation is specialist knowledge of the experiences and needs of CALD communities and we are committed to promoting diversity and social inclusion through our services. 

Financial Assistance
Helping vulnerable people to address their financial problems, manage their money responsibly, and provide financial aid to those in need. 

Family Support
Supporting your family by fostering your children's well-being by enhancing parenting skills and strengthening connections within the family and the wider community. 

*Join the Parenting Information Circle* https://www.facebook.com/groups/parentinginformationcircle/

Settlement Services
Supporting newly arrived migrants, refugees and humanitarian entrants to achieve a smooth and successful settlement experience.

Employment Services
Metro Assist’s SkillME program supports migrants and refugees with overseas skills and qualifications in finding meaningful employment.

Dress for Work program provides quality clothing and job-readiness training for boys and men who have experienced setbacks, helping them to regain control of their lives.

Parents Next supports parents with young children to help prepare them for the workforce through job readiness training and employment services. 

Tenancy Advice and Advocacy
Providing free telephone advice, and assistance to private and public housing tenants in the Canterbury-Bankstown Council, Georges River Council, Bayside Council and Sutherland Shire areas.

Metro Assist

Nina Shahi

This department oversees the organization's compliance with legal and regulatory standards and facilitates effective governance practices.

Corporate Governance

This department focuses on supporting and engaging with clients to enhance their experience and strengthen community relationships.

Client Engagement

This department focuses on managing operational processes, assessing risks, and ensuring quality standards across the organization.

Metro Assist

Org chart

Teams

Corporate Governance

Client Engagement

Operations and Risk Management

Offices

Metro Assist

Org chart

Teams

Corporate Governance

Client Engagement

Operations and Risk Management

Offices

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